Deliver memorable multilingual customer experiences
Make every customer feel valued with instant translations and writing suggestions from Language AI.
200,000+ businesses and governments trust DeepL’s Language AI
Communicate clearly with accurate, human-sounding translations
- Instant, accurate translations in over 30 languages
- Specialized models uniquely trained to understand context and communicate meaning naturally
- Deliver multilingual customer support through our ready-to-use Zendesk integration
- Use the DeepL API to build instant translations into chatbots and your customer support tools
Keep your customer conversations private and secure
- Protect customers’ data throughout their dealings with you
- Our processes and infrastructure are ISO 27001 and SOC 2 Type II attested and fully GDPR compliant.
- We never use Pro customer data to train our models
Collaborate in real-time with live, accurate voice translation
DeepL Voice empowers global teams with new opportunities to connect, share knowledge, and grow, no matter the language:
- Speak in your native language and be instantly understood in any setting
- Choose from two tailor-built solutions designed to unlock new opportunities for both virtual and in-person business conversations
- DeepL Voice for Meetings delivers secure, real-time voice translations for virtual meetings with integrations for Microsoft Teams and Zoom for Meetings
- DeepL Voice for Conversations empowers employees to speak in-person with customers, guests, and colleagues in their language using a mobile device.
Real-time writing tips to create a human connection
DeepL's AI writing assistant helps teams express themselves better, offering instant corrections and improvements. Integrated with Microsoft 365, Google Workspace, and web browsers, it streamlines communication so agents can focus on customer solutions.
Give customers a consistent experience of your brand, across languages
Glossaries
Predefine translations for technical terminology, product names and brand language so your support agents sound consistent and clear across every interaction.
Style rules
Establish a centralized source of truth for the style and tone of communication, so interactions are always compliant, and reflect your values.
Translation memory
Make sure all communication leverages your language expertise, by applying previously approved translations wherever they’re relevant.
Style profiles
Assign Glossaries, Style rules and Translation memory to your customer support teams, and make it easy for them to communicate consistently.
“We save time resolving complaints with DeepL, which translates into cost reduction or profit realization. Because there is no time spent [manually trying to understand what has happened], we can now spend time on more diverse, value-added work and be more productive.”
Ready to elevate your Customer support?
Experience the transformative power of DeepL's Language AI. Elevate your customer support with industry-leading translations and writing suggestions that drive loyalty and satisfaction.
